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Presence Mercy Medical Center — Financial Assistance & Charity Care

Aurora, Kane County, IL

Under Illinois law, Presence Mercy Medical Center must offer free or discounted care to eligible low-income and uninsured patients. Here's what the law guarantees — and how to apply.

What Illinois law guarantees

Under Illinois Hospital Uninsured Patient Discount Act (210 ILCS 89), Presence Mercy Medical Center must provide FREE care to uninsured patients at or below 200% of the Federal Poverty Level, and discounted care for patients up to 600%. The hospital may collect no more than 20% of your yearly family income.

This is the legal minimum — Presence Mercy Medical Center may offer more generous help. The only way to know is to apply, and applying is always free.

Apply within 90 days of receiving your bill — that is the deadline to claim this discount under Illinois law, so apply as soon as it arrives.

How to apply

📞 (630) 859-2222

When you call, say: “I'd like to apply for financial assistance (charity care) for a hospital bill. Can you send me the application and tell me which documents I need?”

Not sure if you qualify?

Answer 3 quick questions and get a personalized plan plus a ready-to-send request letter — free, in your language.

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